How BetterRX Works With Nearshore Engineers as One Integrated Team

The company

BetterRX builds hospice medication management software, the system a clinician uses to get the right medication to a patient at the end of life, quickly.

The problem this engagement solves

The failure mode in nearshore staffing is not bad engineers. It is a second team.

A group hired offshore acquires its own queue, its own rhythm and its own definition of done, and within two quarters someone is writing status reports to bridge two organizations that were supposed to be one. The capacity arrives; the throughput does not. Coordination eats the difference.

Avoiding that is a structural question, not a sourcing question, and it has to be answered before anyone is hired.

What CodersLink did

BetterRX engaged CodersLink for Staff Augmentation: senior Mexican engineers vetted to the Top 1% Standard, embedded into BetterRX's existing engineering organization on a per-engineer contract.

There is one team, not two. CodersLink holds the engineer's contract in Mexico and carries the classification decision; BetterRX sets priorities, accepts the work and holds the standard. The 7–8 hour daily overlap with US business hours is what makes that a description of how the days actually run rather than an aspiration.

Results

In the client's words

"CodersLink works as an integrated team with our in-house engineers in the US. CodersLink's support has helped us save time and 30%–40% off our operating costs."

Tyson Harper, VP of Engineering, BetterRX

Do nearshore engineers work as a separate team?

They do not have to, and this engagement is the illustration. The client's own word for it is integrated: CodersLink engineers work inside BetterRX's engineering organization on a shared working day, not as a parallel group with a parallel queue.

The distinction is not cosmetic. Integration is what determines whether added capacity turns into added throughput, and it is decided by how the engagement is structured on day one: who holds the contract, who directs the work, and how many hours of the day actually overlap.

How every CodersLink Staff Augmentation engagement works

The same terms apply to this engagement and to every other.

• Who holds the contract. CodersLink holds the engineer's contract in Mexico, and the classification decision is ours to make and ours to carry.
• Who directs the work. The client. The client sets priorities and accepts the work; the engineer works to the client's roadmap and delivery standards.
• Who owns the output. Everything the engineer creates for the client's project is assigned to the client by present assignment, worldwide and perpetual, signed inside the engineer's service agreement before day one. Every engineer signs an NDA before starting.
• Vetting. Five layers against a 75-point gate (communication, soft skills, a live technical screen, background verification and references), applied the same way every time. Verification and references are completed and archived before contract signing, and the findings are shared with the client.
• Hours. 7–8 hours of daily overlap with US business hours.
• Replacements. Unlimited, free, for the life of the engagement: no cap, no tenure window, no fee. Sourcing restarts within one business day of your request, and three vetted profiles reach you within five business days for a standard role. We would rather tell you how it runs than let "unlimited" imply "instant."
• Pricing. A fixed monthly rate per engineer. We show you what sits inside that rate before you sign, and we never take a cut of the engineer's pay.

Adding engineers to a team you already have, rather than standing up a new one? Book a call, and we will scope the integration before the headcount.